OPET Perfection Ambassadors are OPET customers who observe and inspect from the perspective of customers without introducing themselves when they go to our stations to buy fuel. OPET Perfection Ambassadors share their impressions of their shopping at our stations with the OPET headquarters with this system based on volunteerism.
We attach importance to the evaluation of our stations in every subject. It is very important that you act without saying or hinting that you are an OPET Perfection Ambassador during these evaluations. During your visits, you evaluate the compliance of the station with OPET Service Standards, and share with us the problems and good practices you may encounter. And we take precautions by contacting the relevant people as soon as possible so that the feedback from you doesn't cause any more problems and troubles. We thank our stations for good practices and develop projects for their continuation.
We want you, our esteemed Ambassadors, to know that in our company where customer satisfaction is among our top priorities, we are very pleased to act in cooperation with you in order to provide perfect service and to do our best.
Areas Where OPET Perfection Ambassadors can Provide Support
- Station overview and cleaning,
- Personal care and service quality of the pump personnel,
- Toilet cleaning standards,
- Market overview, cleanliness and service quality,
- Station security standards,
- Voluntary Social Responsibility Projects.
Channels You Can Reach Us
- You can complete and send Opet Perfection Ambassadors Station Audit Form to us.
- Opet Perfection Ambassadors Line; 0 (216) 556 39 34
- Opet Customer Service; 444 67 38
- You can contact us by calling OPET Perfection Ambassadors Officer Sinem Tuncer at 0 (216) 522 90 75 within business hours.
- From your iPhone and Android phones; after you download OPET application, by identifying your Perfection Ambassador card number, you can send your evaluations to us with audit form.