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PARO PROGRAM PROCESSING OF PERSONAL DATA CLARIFICATION TEXT

1. WHAT IS PARO PROGRAM AND WHO IS DATA RESPONSIBLE?

PARO is a loyalty program managed by Tani Pazarlama ve Iletisim Hizmetleri A.S. Tani is a Koç Group company that creates and manages marketing programs that provide consumers with various advantages and opportunities.

2. HOW CAN I BECOME A PARO PROGRAM MEMBER?

Paro Program membership starts with your membership or activation through channels such as SMS, WEB, Call Center, Mobile Application, etc. belonging to Tani or Program partners.  Activation is carried out by activating your loyalty cards or mobile phone number you receive from Program partner merchants with your name, surname, mobile phone number or loyalty card number and date of birth.  Some Program Partners may require different information to activate.  To activate,  you can transact at www.paro.com.tr.

3. WHO ARE THE PROGRAM PARTNERS?

Arçelik Pazarlama A.Ş. (Arçelik, Beko), Aygaz A.Ş. (Aygaz, Mogaz, Pürsu), Divan Turizm İşletmeleri A.Ş., Koç Finansman A.Ş., Koçtaş Yapı Marketleri Ticaret A.Ş., Opet Petrolcülük A.Ş., Öztaner Gıda ve İhtiyaç Maddeleri Ltd. Şti (Özhan Market), RMK Classic Giyim Tekstil Ticaret A.Ş. (Brooks Brothers, Edwards), Setur Servis Turistik A.Ş., Tat Gıda Sanayi A.Ş., Türk Traktör ve Ziraat Makineleri A.Ş., Yapı ve Kredi Bankası A.Ş., Yurtiçi Kargo Servisi A.Ş. Paro program partners can be updated.  You can follow current  program partners at www.paro.com.tr. Program Partners are also Paro member businesses.

4. WHAT ARE THE METHOD, LEGAL REASON AND PURPOSE OF PROCESSING OF MY PERSONAL DATA AS A MEMBER OF THE PARO PROGRAM?

The following types of personal data of Paro Program Members ("Personal Data") is obtained through store, station, call center, website, mobile application belonging to Tanı or Paro Program Partners to which members get in contact with, social media channels if become a member, dealers, agencies and franchises of Paro Program Partners, use of Chippin Platform if Paro Program Members are also Chippin Platform members.

Personal Data obtained by the above methods are processed for the following purposes and legal reasons:

PERSONAL DATA PROCESSING PURPOSE AND LEGAL REASON

Name, surname, mobile phone, date of birth, Paro card number, license plate, credit card number

Your specified personal data is obtained during the activation of your Paro Program membership, based on legal reasons regarding the performance of the contract and legitimate interest. Your name, surname, mobile phone and date of birth data are processed in order to enable you to benefit from the Paro Program membership and to finalize your requests and complaints.

It is mandatory to process this personal data in order to become a Paro Program Member. Your license plate will be processed if you activate it through our Opet Petrolcülük A.S. or Aygaz A.S. member businesses. Your credit card number will be processed if you give your express consent to participate in the Paro Program through our Yapı ve Kredi Bankası A.S member workplace.

Your e-mail, address, license plate, answers to surveys, Turkish ID No., gender, the stores you visit and your shopping details at Program Partner brands, vehicle model / year, marital status, name-surname, mobile phone number, date of birth, place of residence, education, job information, interests, device information that can be obtained via mobile devices (device identification number, operating system, browser name, device brand/model)

Due to the fact that you use Paro program, if you share your information with Tani or any Program Partners or if you subscribe via social media, update your information, campaign, give your information via Chippin Platform, your personal data are processed for carrying out singularization studies by keeping the data up-to-date, special analysis, promotion, marketing activities, direct mailing studies for you based on the open consent reason if you gave your consent to enter Paro Program.

If you become Paro Program Member, your personal data will be used for product and campaign developments, general analysis studies, reporting, statistical analysis, legitimate interests and performance of the contract legal reasons.

In addition, if you have given commercial electronic message permission, this personal data is processed for the purpose of presenting and promoting the products and services of the Program Partners in general and customized to you so that you can benefit from special advantages for passwords.

Your location and device usage information that you provide through mobile applications and IOT devices

If you use our mobile application, Program Partners' mobile applications and Program Partners' IOT-enabled devices, your location and device usage information is processed if you also give your consent.

Your location data is processed based on the legal reason for open consent, in case of your consent for the purpose of conducting analysis, promotion and marketing activities specific to you.

Unless you give your consent for the processing of your location data, your location data is not processed just because you are a Paro Member.

If you consent to the processing of your location data, you can withdraw your consent at any time via the relevant application/device.

Your browsing movements and behavior information on the websites and mobile applications of Tani and Program Partners (such as activities on the website/mobile application, products viewed, added to the basket, and from which page you entered the website)

If you give your explicit consent to cookies via websites and mobile applications, your behavioral movements in online environments are processed for the purpose of conducting analysis, promotion and marketing activities specific to you, based on the legal reason of open consent.

Unless you give your consent to the cookie permission, your online behavior information is not processed just because you are a Paro Member.

5. WITH WHOM AND FOR WHAT PURPOSES WILL MY PERSONAL DATA BE SHARED?

If you give your open consent to participate in the Paro Program, your personal data collected within the scope of the Program,

  • may be shared with our suppliers for us to give you program benefits,
  • Paro Program partners and Paro Program Partners' dealers, franchises and agents in order to ensure the up-to-dateness and integrity of your information, to receive program benefits and to carry out marketing activities.

We would like to point out that your shopping information you have made with one Program partner is not shared with another Program partner.

You can access the up-to-date list of Paro Program Partners' dealers, franchises and agents at "www.paro.com.tr".

6. WILL MY PERSONAL DATA RECEIVED BEFORE I APPROVED THE STATEMENT OF CONSENT BE PROCESSED UNDER THE PARO PROGRAM?

If you provide us with your identifying personal data such as mobile phone, license plate, in addition to your shopping information, in the purchases you have made from the Program partners before the date of your approval of the Declaration of Consent Regarding the Processing of Personal Data ("Declaration of Consent"), your information will be kept confidential, but as of the date you gave your consent to the Consent Statement, your previously provided personal data and shopping information will also be opened retrospectively and Your Personal Data will be processed by the relevant Program partner within the scope of the Programs and within the framework of this Clarification Text. The same will be true for your Paro cards, if you shop with your card before the Consent Statement, your card and shopping information will continue to be processed by the relevant Program partner by matching your Personal Data after you approve the Consent Statement.

7. HOW LONG WILL MY PERSONAL DATA BE PROCESSED?

Your Personal Data will continue to be processed within the scope of the Paro Program, during and after the program, unless otherwise requested by you or unless the reasons requiring processing are eliminated.

In case the Paro Program changes its name or turns into another program, necessary announcements will be made in this regard, and your personal data will continue to be processed within this scope to the extent that the data processing scope of the new program is compatible with this Clarification Text.

Even if you have a request to withdraw your open consent, the use of your Personal Data for purposes subject to open consent will be terminated, but will continue to be processed for the purposes specified in Articles 5/2 and 6/3 of the Personal Data Protection Law.

8. WHAT ARE MY RIGHTS REGARDING MY PERSONAL DATA AND HOW CAN I USE IT?

As a personal data owner, we declare that you have the following rights in accordance with Article 11 of the Law:

  • To find out whether your personal data are processed or not,
  • To request information if your personal data have been processed,
  • To find out about the purpose of processing your personal data and whether they have been processed for the intended purpose or not,
  • To find out about the third parties to whom your personal data have been transferred either domestically or abroad,
  • In the event that your personal data have been processed incompletely or incorrectly, to demand the correction thereof and to ask for the actions taken in this respect to be notified to the third parties to whom your personal data have been transferred, 
  • To demand the deletion or destruction of your personal data, even if they have been processed in compliance with the Law or the other provisions of the law, in the event that the purposes requiring the processing of such data no longer exist, and to ask for the actions taken in this respect to be notified to the third parties to who your personal data have been transferred, 
  • Objecting results against the person by analyzing the processes data via automatic systems individually,
  • To claim for any damages that you may incur as a consequence of the illegitimate processing of personal data.

You can send you applications aimed to your rights listed above to our Company by filling Data Owner Application Form which you can access at https://www.paro.com.tr/content/uploads/basvuru-formu.pdf. Depending on the nature of your request, your applications will be concluded free of charge as soon as possible and within thirty days at the latest; However, if the transaction requires an additional cost, you may be charged according to the tariff determined by the Personal Data Protection Board.

PARO PROGRAM CONDITIONS

1. A Paro Member ("Member") must approve the Paro Membership Consent Statement and register with a mobile phone number in order to benefit from the Paro Program and use the points earned. The member accepts and undertakes that he/she is responsible for not giving or using the card and number, user name and/or password given to him/her and keeping them, also to notify 4447276 Paro Consultancy Line in case of a change in mobile phone number, closure or transfer of the line, if it is determined that the card or mobile phone has been abused by the Member or someone else, or the Program has been abused, all kinds of rights and gains regarding membership will be taken back, other measures can be applied. If the necessary notification is not made, Tani or other Program Partners cannot be held responsible for the points defined for the mobile phone number due to the transfer of the line to someone else. The member accepts that Tani and Program Partners is not responsible for disputes originating from this matter, he/she will not give card number or mobile phone to another person, if he gives, all responsibility falls to him/her and he will lose all rights including the points he/she earned. If the membership card or mobile phone is lost or stolen, the member will notify call center. The Member is responsible for any damages that may arise until the notification is made. The conditions in this article will also apply to all vehicles other than the card used in the Programs.

2. Paro Program terms and benefits may differ and vary with each Program Partner. Tani may change the terms of the Paro Program, suspend the program, cancel the membership, and receive membership fees, except for the purposes such as the use of personal data, without prior notice. Points earned during the year may be reset on 31 January of the following year. The current conditions can be learned from the communication channels of the Paro Program. Tani and Program Partners shall not be held responsible in any way regarding disputes originating from faults of the goods that wasn't sold to the Member by them, delayed or wrong announcements, promotions, points etc., not being able to provide facilities such as points to the member due to the electronic infrastructure of the system. The conditions in this article will also apply to other programs to be commissioned.

3. Tani or the Member may terminate the membership at any time and without any reason, provided that they give notice 1 week before. In this case, the membership expires in 1 week. Members will be able to benefit from their rights until the expiration date of membership, in case of valid conditions. When the membership expires, the points accumulated on the card and the rights granted to the Member will be deleted and taken back by Tani.

The members accepts accuracy of the information explained with this form and in other ways, he/she will update them if there is any change, Tani and Program Partners' books and records will be counted as final evidence in case of disputes, natural persons living in Turkey over the age of 18 can become a member of the Paro Program, and legal entities can be included in the Program with the decision of Tani unless otherwise regulated and announced by Tani and Program Partners.

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You can review the Privacy Notice Regarding The Processing Of Personal Data Through Cookies for detailed information about the cookies used by us and our third-party partners and their preferences regarding these cookies.

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cookies required for the service (not optional)

For data processing activities we carry out during the use of these cookies, we rely on "It is necessary to process the personal data of the parties to the contract, provided that it is directly related to the establishment or performance of a contract" data processing condition within the scope of article 5 of the Law.

performance and analytics cookies

*where you explicitly request the relevant information society service, for the data processing activities we carry out during the use of cookies and first-party analytical cookies, which are statistical measurement tools and are used for purposes that do not significantly affect the privacy of users, such as obtaining general - statistical information, we rely on “It is necessary to process the personal data of the parties to the contract, provided that it is directly related to the establishment or performance of a contract” and “It is mandatory to process data for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject” data processing conditions of article 5 of the Law.

**In cases where you do not explicitly request the relevant information society service, we rely on your express consent, if applicable, for the data processing activities we perform during the use of cookies and third-party analytical cookies, within the scope of article 5 of the law. Do you accept processing performance and analytics cookies as well as your processed date in order to monitor and analyze the number of people viewing www.opet.com.tr and the traffic of www.opet.com.tr and for this purpose, to transfer to cookie provider Google LLC residing abroad?

cookie name provider use purpose use term
_gid google analytics used to provide information to Google Analytics about your device usage. 2 years
_ga google analytics It is the cookie provided by google analytics. 2 years
_dc_gtm_ua-5164492-1 Opet petrolcülük anonim şirketi gtm cookie. 10 years
_gac_ua-5164492-1 Opet petrolcülük anonim şirketi gtm cookie. 3 months
aid google It is the cookie provided by google analytics. 1 year
nid google It is used to remember preferences and other information provided by google. 6 months
search_ samesite google Prevents information leaks provided by google. 6 months
otz google Analytics cookie provided by google. 1 year
ogpc google This cookie provided by google includes the googlemaps function. 2 months
uule google The cookie provided by google is used to encode a location or an exact location to the value used in the cookie. 1 day
dv google analytics Cookie provided by google universal analytics. 7 minutes
advertisement and social media cookies

For the data processing activities we perform during the use of these cookies, we rely on your express consent, if applicable, within the scope of article 5 of the law.

Do you accept processing advertisement and marketing cookies and your processed data in order to provide you customized product and service advertisement according to your viewing history and visitor profile at www.opet.com.tr or media other than www.opet.com.tr and for this purpose, to transfer your data to foreign cookie provider meta inc., google llc, doubleclick inc., and Oracle corporation?

cookie name provider use purpose use term
dsid doubleclick.net The cookie provided by google doubleclick is used for marketing/tracking purposes. 1,5 years
ide doubleclick.net The cookie provided by google doubleclick is used for marketing/tracking purposes. 2 years
datr facebook The cookie provided by facebook is used for marketing/tracking purposes. 3 years
fr facebook The cookie provided by facebook is used for marketing/tracking purposes. 3 months
sb facebook The cookie provided by facebook is used for marketing/tracking purposes. 2 years
_fbp Opet petrolcülük anonim sirketi The cookie provided by facebook is used for marketing/tracking purposes. 3 months
bkdc oracle These are data management cookies that allow them to personalize their mobile marketing campaigns. 179 days
bku oracle These are data management cookies that allow them to personalize their mobile marketing campaigns. 179 days
ogpc google This cookie provided by google includes the googlemaps function. 2 months
dpr facebook a cookie provided by facebook. 7 days
wd facebook a cookie provided by facebook. 7 days
otz google advertisement cookie provided by google. 1 month
1p_ jar google advertisement cookie provided by google. 1 month
anid google advertisement cookie provided by google. 6 months
_secure-3papisid google personalized advertising cookie provided by google. 2 years
_secure-3psid google personalized advertising cookie provided by google. 2 years
_secure-3psidcc google personalized advertising cookie provided by google. 2 years
_secure-1rapisid google personalized advertising cookie provided by google. 2 years
sapisid google personalized advertising cookie provided by google. 2 years
apisid google personalized advertising cookie provided by google. 2 years
ssid google personalized advertising cookie provided by google. 2 years
sid google personalized advertising cookie provided by google. 2 years
_secure-1psid google personalized advertising cookie provided by google. 2 years
sidcc google personalized advertising cookie provided by google. 2 years
hsid google personalized advertising cookie provided by google. 2 years
otz google personalized advertising cookie provided by google. 2 years
cookie privacy notice

Cookies, tracking technologies such as pixels, and gifs ("Cookies") are small files placed on your devices such as tablets, phones, or computers during the use of online applications such as websites or mobile applications. Cookies allow servers belonging to our websites and applications to recognize your devices, which facilitates traffic management on the site and enables the retention of information such as your language preferences, saved usernames and passwords, or the contents of your shopping cart. In addition, cookies help us analyze the number and audience of visitors to our website or application, allowing us to develop our software to provide you with a better experience. If you choose, cookies also help us personalize the ads you see during your internet usage.

In accordance with the Law on the Protection of Personal Data numbered 6698 ("Law"), your personal data regarding the cookies used on opet.com.tr ("Platform") mMonths be processed by Opet Petrolcülük Anonim Şirketi ("Opet" or "Company") as the data controller, within the scope described below.

The Purposes and Legal Basis of Processing Personal Data

Your collected personal data will be processed in accordance with the personal data processing conditions and purposes set out in Article 5 of the Law, for the purposes ("Purposes") listed below. Different cookies are used on the Platform for various purposes. The purposes of data processing and the applicable data processing conditions under the Law we rely on while using the relevant cookie mMonths vary depending on the type of cookie used.

Essential Cookies
Essential cookies are cookies that are placed on your device during your use of the Platform and are necessary for the proper functioning of the online services provided. When using these cookies, we rely on the data processing condition set forth in Article 5 of the Law, which allows the processing of personal data belonging to the parties of a contract, to the extent that it is necessary for the establishment or performance of a contract directly related to such personal data processing activities.

Performance and Analytics Cookies
Performance cookies enable us to track and analyze the number of visitors to the Platform and Platform traffic. Thanks to these cookies, we can obtain information such as which areas on the Platform are most or least frequently visited and optimize the traffic of the Platform accordingly.

Regarding the cookies that are explicitly requested for the relevant information society service, such as first-party analytical cookies used for purposes that do not significantly affect the privacy of users, such as obtaining general statistical information, we rely on the data processing conditions set forth in Article 5 of the Law, which allow the processing of personal data belonging to the parties of a contract, to the extent that it is necessary for the establishment or performance of a contract directly related to such personal data processing activities, and the processing of personal data necessary for the legitimate interests of the data controller, provided that such processing does not harm the fundamental rights and freedoms of the data subject.

Regarding cookies and third-party analytical cookies that are not explicitly requested for the relevant information society service, we rely on your explicit consent, where applicable, under Article 5 of the Law for our data processing activities.

Personalized Advertising Cookies
Personalized advertising cookies are used to promote personalized products and services to you on the Platform or on channels other than the Platform in accordance with your viewing history and visitor profile. When using these cookies, we rely on "your explicit consent" as the data processing condition under Article 5 of the Law for our data processing activities.

Below you can find the different types of cookies we use on the Platform. The Platform utilizes both first-party cookies (those placed by the Platform being visited) and third-party cookies (those placed by servers outside the visited Platform).

Essential Cookies
Cookie Name Provider Purpose of Use Term of Use
Authorization Opet Petrolcülük Anonim Şirketi Used for membership and login prodecured. 60 Months
ASP.NET_SessionId Opet Petrolcülük Anonim Şirketi Used for membership and login prodecured. During the session
ai_session Opet Petrolcülük Anonim Şirketi Used for Application Insights. 30 Minutes
ai_user Opet Petrolcülük Anonim Şirketi Used for Application Insights. 1 Year
BIGipServerPool-api.opet.com.tr-Https-for-VIP-* Opet Petrolcülük Anonim Şirketi Load Balancer During the session
Performance and Analytics Cookies
Cookie Name Provider Purpose of Use Term of Use
_gid Google Analytics It is used to provide information to Google Analytics about your device usage. 2 Years
_ga Google Analytics Cookie provided by Google Analytics. 2 Years
_dc_gtm_UA-5164492-1 Opet Petrolcülük Anonim Şirketi GTM cookie. 10 Years
_gac_UA-5164492-1 Opet Petrolcülük Anonim Şirketi GTM cookie. 3 Months
AID Google Cookie provided by Google Analytics. 1 Year
NID Google Used to remember preferences and other information provided by Google. 6 Months
SEARCH_SAMESITE Google Blocks information leaks provided by Google. 6 Months
OTZ Google Analytical cookie provided by Google. 1 Month
OGPC Google This cookie, provided by Google, includes the GoogleMaps function. 2 Months
UULE Google The cookie provided by Google is used to encode a place or an exact location into the value used in the cookie. 1 Day
DV Google Analytics Google Universal Analytics tarafından sağlanan çerezdir. 7 Minutes
Personalized Advertising Cookies
Cookie Name Provider Purpose of Use Term of Use
DSID doubleclick.net The cookie provided by Google DoubleClick is used for marketing/tracking purposes. 1.5 Years
IDE doubleclick.net The cookie provided by Google DoubleClick is used for marketing/tracking purposes. 2 Years
datr Facebook The cookie provided by Facebook is used for marketing/tracking purposes. 3 Years
fr Facebook The cookie provided by Facebook is used for marketing/tracking purposes. 3 Months
sb Facebook The cookie provided by Facebook is used for marketing/tracking purposes. 2 Years
_fbp Opet Petrolcülük Anonim Şirketi The cookie provided by Facebook is used for marketing/tracking purposes. 3 Months
bkdc Oracle Data management cookies that enable personalization of mobile marketing campaigns. 179 Months
bku Oracle Data management cookies that enable personalization of mobile marketing campaigns. 179 Months
dpr Facebook Cookie provided by Facebook. 7 Days
wd Facebook Cookie provided by Facebook. 7 Days
OTZ Google Advertising cookie provided by Google. 1 Month
1P_JAR Google Advertising cookie provided by Google. 1 Month
ANID Google Advertising cookie provided by Google. 6 Months
__Secure-3PAPISID Google Personalized advertising cookie provided by Google. 2 Years
__Secure-3PSID Google Personalized advertising cookie provided by Google. 2 Years
__Secure-3PSIDCC Google Personalized advertising cookie provided by Google. 2 Years
__Secure-1PAPISID Google Personalized advertising cookie provided by Google. 2 Years
SAPISID Google Personalized advertising cookie provided by Google. 2 Years
APISID Google Personalized advertising cookie provided by Google. 2 Years
SSID Google Personalized advertising cookie provided by Google. 2 Years
SID Google Personalized advertising cookie provided by Google. 2 Years
__Secure-1PSID Google Personalized advertising cookie provided by Google. 2 Years
SIDCC Google Personalized advertising cookie provided by Google. 2 Years
HSID Google Personalized advertising cookie provided by Google. 2 Years
OTZ Google Google tarafından sağlanan reklam ve analitik çerezidir. 1 Month

To whom and for what purpose the processed personal data can be transferred

The personal data collected in accordance with the Purposes stated above may be transferred in compliance with the rules on the transfer of personal data specified in Articles 8 and 9 of the Law, within the scope of the personal data processing conditions specified in Article 5 of the Law, to our suppliers, business partners with whom we cooperate, public institutions authorized by law within the framework of the requirements expressly stipulated in the legislation and our legal obligations, and abroad to Google LLC for the data processed by performance and analytical cookies based on your explicit consent, and to Meta Inc., Google LLC, DoubleClick Inc., and Oracle Corporation for the personal data processed by personalized advertising cookies.

Method of Personal Data Collection
Your personal data is collected through electronic means, such as cookies and other tracking technologies, for the purpose of fulfilling the aforementioned Purposes.

Personalization of Cookie Preferences
You can personalize your cookie preferences by changing the settings of your browser. Below are the links where you can personalize your cookie preferences for commonly used browsers.

Adobe Analytics http://www.adobe.com/uk/privacy/opt-out.html
AOL https://help.aol.com/articles/restore-security-settings-and-enable-cookie-settings-on-browser
Google Adwords https://support.google.com/ads/answer/2662922?hl=en
Google Analytics https://tools.google.com/dlpage/gaoptout
Google Chrome http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647
Internet Explorer https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
MozillaFirefox http://support.mozilla.com/en-US/kb/Cookies
Opera http://www.opera.com/browser/tutorials/security/privacy/
Safari: https://support.apple.com/kb/ph19214?locale=tr_TR

Rights of the Data Subjectunder Article 11 of the Law

As adata subject, we declare that you have the following rights in accordance with Article 11 of the Law:

  • To find out whether your personal data are processed or not,
  • To request information if your personal data have been processed,
  • To find out about the purpose of processing your personal data and whether they have been processed for the intended purpose or not,
  • To find out about the third parties to whom your personal data have been transferred either domestically or abroad,
  • In the event that your personal data have been processed incompletely or incorrectly, to demand the correction thereof and to ask for the actions taken in this respect to be notified to the third parties to whom your personal data have been transferred,
  • To request the deletion or destruction of your personal data and to request that any such actions be notified to third parties to whom your personal data has been transferred, if the reasons requiring the processing have disappeared, despite your personal data being processed in compliance with the Law and other relevant legislation,
  • To object to a decision made against you based solely on the analysis of your processed data through automated systems,
  • To request compensation for damages in case of any harm caused by the processing of your personal data in violation of the Law

To exercise the aforementioned rights, you can fill out the Opet Petrolcülük Anonim Şirketi Data Subject Application Form, https://opetwebcdn.azureedge.net/medium/document-file-1139.vsf, and submit it to our company. Depending on the nature of your request, our company will respond to your request free of charge as soon as possible and at the latest within thirty days. However, if the process necessitates an extra cost, the fee in the tariff specified by the Personal Data Protection Board shall be taken by our company.