Online Services
Search on Opet
English

FAQs

How can I own an OPET Card?

If you do not have an OPET Card, you can get your card free of charge from the nearest OPET station. While taking your OPET Card, you can fill in and sign the OPET Card customer information form enclosed with your OPET Card, and put the envelope in boxes at OPET stations. If your OPET Card has become unusable or lost, you have to obtain a new OPET Card, confirm your information calling our OPET Call Center (444 6738 / 444 OPET). This operation is sufficient in order for you to transfer the points in your old card to your new card.

How many points do I collect in my purchases at OPET using my OPET Card?

You will earn Paropuans* that can be spent at OPET at a rate of 0.5% in your purchase of fuel with your OPET Card and other Paro card at OPET stations. For example, if you have purchased TL 100 of fuel, you will automatically earn 50 paropuans worth TL 0.5 that can only be spent for your purchase of fuel at OPET.

How can I know how many points I have collected with OPET Card?

You can learn the points collected with OPET Card from;

1. Point Operations section in Online Operation Center,

2.Station officers through the Paro screen,

3.Kiosk devices at our stations,

4.OPET Mobile application, or

5.OPET Call Center (444 6738 / 444 OPET).

What is Paro? What are the Paro advantages of OPET Card?

OPET Card is a Paro-branded card. Thanks to its Paro feature, you can earn and spend points*, and take the advantage of the most special Paro opportunities using your OPET Card at OPET stations and Paro member merchants. Please visit www.paro.com.tr for further information about Paro, Paro member merchants and campaigns.

* Pursuant to the decision of the Energy Market Regulation Authority dated 15.12.2010 and number 2924/2, effective from February 1, 2011, Paropuans earned from fuel purchases at OPET stations can only be spent for fuel purchases at OPET stations.

Effective from May 22, 2015, points earned at Paro member merchants can only be spent at Paro member merchants where the points were earned.

Points that you earn from LPG purchases effective from June 10, 2015 can only be spent for the purchase of LPG, and cannot be spent for the purchase of gasoline and diesel products. Similarly, points that you earn from purchase of gasoline and diesel products can only be spent for the purchase of gasoline and diesel products.

Can I benefit from the advantages of OPET Card with my Paro-branded card?

Holders of Paro-branded cards can earn Paropuans at OPET, spend the Paropuans in their cards at OPET stations.

Effective from May 22, 2015, points earned by holders of Paro-branded cards at Paro member merchants can only be spent at Paro member merchants where the points were earned.

You can reach current information about Paro member merchants at www.paro.com.tr.

How can I benefit from Paro advantages with Opet Worldcard?

You can benefit from all advantages of World with Opet Worldcard. You can earn 1.5% points for your fuel purchases up to TL 2,000 and 3% points for purchases above TL 2,000 from OPET using Opet Worldcard on a monthly basis, and spend these points to purchase fuel or LPG at OPET Stations. Opet Worldcard is at the same time a Paro-branded card, and offer all benefits provided by Paro.

How can I spend my points?

To spent your Paropuans accumulated in your card at OPET stations, you have to complete the card activation operation. You can perform your OPET Card activation via Online Operation Center or SMS

For activation via SMS;

  • Create a new short message (SMS) in your mobile phone.
  • Begin your message with the word PARO, and after leaving a space, insert the last 10 digits of your 16-digit OPET Card number. Add your NAME, SURNAME, DATE OF BIRTH (day, month, year) in capital letters with a space between each. (Sample SMS: PARO 0012806566 ENDER AYTEKİN 20.03.1974)
  • Send your message to 6738.
  •  

By including Paro keyword (PARO) in your message, you approve the membership and consent declaration at the back side of Opet Card Application From to benefit from Paro Program completely and to be informed about advantages specific to you.

The activation SMS you submit will be charged as 1 SMS over the operator's own rates. Only 1 OPET Card can be activated from each mobile phone number. Paropuans in OPET Cards that are not activated via SMS cannot be used.

Once you activate your card, it is sufficient that you hand your Opet Card over to the cashier at OPET stations whenever you want to use your points. You can use Paropuans that you have earned from fuel purchase at OPET stations until June 10, 2015 only for the purchase of fuel from OPET. Points that you earn from LPG purchases effective from June 10, 2015 can only be spent for the purchase of LPG, and cannot be spent for the purchase of gasoline and diesel products. Similarly, points that you earn from purchase of gasoline and diesel products can only be spent for the purchase of gasoline and diesel products.

Effective from May 22, 2015, points earned at Paro member merchants can only be spent at Paro member merchants where the points were earned.

Will I be able to use the points which I have earned at other Paro member merchants with Opet Card to spend at OPET stations?

The points you earn from your fuel purchases with your OPET Card at OPET stations can only be used for your fuel purchases at OPET stations.

Effective from May 22, 2015, points earned at Paro member merchants with OPET Card can only be spent at Paro member merchants where the points were earned, not at OPET stations.

* Pursuant to the decision of the Energy Market Regulation Authority dated 15.12.2010 and number 2924/2, effective from February 1, 2011, Paropuans earned from fuel purchases at OPET stations can only be spent for fuel purchases at OPET stations.

Is Opet Card is a credit card?

OPET Card is not a credit card. It is a customer loyalty card that is provided by OPET to its valuable customers and that you allows you to earn points from purchases at OPET stations.

If the car I am driving is not registered in my name, can I own an OPET Card?

The car you are driving does not need to be registered in your name in order for you to own an OPET Card.

Are the points earned with OPET Card added to credit card points?

Points earned with the credit card are completely independent from the points earned with OPET Card? You can earn Paropuans even if you make your payment with your OPET Card in cash or via a credit card.

How can I update my information?

When you want to update your personal data, you can use Online Operation Center or call Opet Call Center (444 6738 / 444 OPET). To change your contact preferences, you can call OPET Call Center. (444 6738 / 444 OPET)