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THY Opet Havacılık Yakıtları A.Ş

With a 50% partnership share of both Turkish Airlines Corporation and OPET Petroleum Inc., THY OPET Aviation Fuel Inc., which was founded on 18th September 2009 with an investment budget of $75 million, operates in fuel storage and refueling that are needed by aircraft.
 

Sustainable retail operations, the main element of our competition advantage in the fuel oil industry, are based upon the transparent and strong relationship we established with retailers. To communicate efficiently and reciprocally with our retailers, the closest and last unit of our Perfect Service processes to our customers, we use the channels we developed over the years and improve our communication tools by constantly keeping up with technology. We improve our processes in the direction of opinions, advice and complaints from our retailers, who contribute to all commercial, social and environmental processes particularly to the fuel sales operations, and we aim to speed up on resolving problems in case of complaints while reducing the number of possible complaints.
 

Being able to efficiently manage our service network which has spread over Turkey is among our job priorities. In this direction, we first take the necessary safety measurments in and around our stations, we ensure OPET standards in all our stations for our station employees to do their duties in a healthy and safe way and we carry out implementations that minimise our environmental impact. Along with our periodical maintenance and product control, we fulfill the necessities through the training we provide in line with our Perfect Service objective.
 

We act according to our network planning on a provincial and county basis when we start or stop investing in a region. In compliance with the plans determined by population density, industrial network and the presence of other OPET stations in the related areas, we determine investment budgets and carry out implementations that secure the sustainability of our work.
 

Started by Turkish Airlines, progressing towards becoming a leader airline in Europe, when it joined its expertise in aviation to OPET's rooted history in fuel, THY OPET aims to be a reference company in every category it operates in the country and overseas with its competent and experienced human resources that focus on understanding of "Unconditional Customer Satisfaction and High Quailty".
 

On the 1st of July 2010, jet fuel delivery with its strong technical background and cutting edge technology refueling vehicles with special equipment began, THY OPET achieved the ability of refueling at all airports across Turkey as of 2010.
 

THY OPET, which aims to satisfy the fuel needs of national and global airline companies, particularly THY, operates in every field today.
 

Delivering fuel inside and outside of Turkey, THY OPET with Tüpraş uses Opet Fuel Storage Facilities that are located in a wide line starting from Marmara Ereğlisi and Giresun in the North and stretching from Antalya to Mersin in the South.
 

THY OPET has become leader in the jet fuel storage capacity with the completion of its storage facility investments.
 

THY OPET services all of the airports in Turkey, 79 Airline Customers, 30 Flag-Carrier Airlines, 8 Intermediary Companies and 3,000 Private Airlines and General Aviation Companies.
 

With the target set by itself of being an eco-friendly establishment, THY OPET has certificates of Green Airport in 11 airports. Our company has also acquired certificates of ISO 14001 – Environment Management System and ISO 14064-1 - Greenhouse Gas Emission.
 

THY OPET is the 25th biggest company in the Turkey according to Fortune 500 ranking of 2013.
 

Our company has a market-share of 66.1% for 2014.
 

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